On July 4th, 2014, associations of patients visited the Clinical Centre Banja Luka and held a meeting with Acting General Manager Professor Mirko Stanetić MD, PhD. Aleksandra Gordić, Svjetlanović Mirjana and Stojan Jerković, from Association “Snaga”, Ališa Zlatko from Association “Osmijeh” (which is in the process of establishing), Azra Ikalović from Association „Iskra”, as well as Lidija Dodeva-Ristić, Nikić Renata and Veselinović Vladimir participated in the meeting.
Subject matters of the meeting were improvement of behaviour of employees towards patients, supply of the Pharmacy of the Clinical Centre of Banja Luka, development of new ideas in order to improve communication between patients and healthcare workers and laboratory services. After raising a problem, a suggestion for solution was defined to the mutual satisfaction