With regard to its facilities, the University Clinical Centre of the Republic of Srpska represents the largest health care institution in the Republic of Srpska.
The scope of work of the University Clinical Centre of the Republic of Srpska includes providing of inpatient and outpatient medical services at secondary and tertiary health care levels. With regard to the activities which are performed in the University Clinical Centre of the Republic of Srpska, our institution represents a reference health care institution at the level of the Republic of Srpska as well as a scientific base for Medical High School and the Faculty of Medicine of the University of Banja Luka. Business activities of the University Clinical Centre of the Republic of Srpska are mostly related to providing health care services aimed at meeting the needs of insured persons of the Health Insurance Fund of the Republic of Srpska. The University Clinical Centre of the Republic of Srpska has a tendency to become a regional centre for the western part of B&H.
Setting up a sustained quality improvement system, which involves all employees, plays a special role. We will be open, honest and transparent towards community in our striving to create healthy, safe and pleasant environment.
Patient care is our core activity. We will strive to provide high quality health care services, to involve patients in making important decisions regarding their treatment, as well as to meet their expectations and needs.
We will create a challenging environment in which quality is recognized, stimulated and awarded. We will promote continuous learning and education of the employees through continuing professional development. We will encourage employees to demonstrate commitment to the team work, to accept changes and to be open-minded for new initiatives.
While performing daily activities, we will strive for the highest standards of honesty, integrity and professionalism. We will encourage our employees to adhere to the Code of Ethics and to respect undertaken obligations. When it comes to the results of our business activities, we will act in a professionally responsible manner. Efficiency, effectiveness and rationality in business activities will be the centre of attention of the Management. We will accept changes and innovations which contribute to providing of better quality of healthcare services and business activities.